How Does Shipping Work?
We offer a variety of shipping options, including free local delivery in select Brooklyn and Lakewood locations. Orders are typically processed within 1-2 business days, and we ship via all major carriers (UPS, USPS, etc.). Shipping rates may vary depending on the size and weight of your order.
Do You Offer International Shipping?
Currently, we only ship within the United States, including local delivery in specific Brooklyn and Lakewood areas. We are working on expanding our shipping options in the future.
How Can I Track My Order?
Once your order has shipped, we will send you an email with tracking details. You can track your order directly via the carrier's website or by logging into your account on our site.
What Happens If My Item Arrives Damaged?
If your item arrives damaged, please keep the original packaging, take photos, and contact us immediately. We will process a claim with the carrier and reship the item at no additional cost to you.
Can I Select a Delivery Date?
Yes, we offer the option to select a specific delivery date during checkout, ensuring your gift arrives on time for any special occasion. Simply choose the delivery date that works best for you!